Refunds and Returns
We want you to love your purchase! While we don’t offer refunds on change-of-mind returns, we’re more than happy to arrange an exchange within 14 days of purchase.
To be eligible for an exchange, your item must be:
- Unused
- In its original condition
- Complete with all packaging and tags
Please note: return shipping costs are the responsibility of the customer unless the item is deemed faulty.
Sale items are final and cannot be refunded or exchanged.
If you believe your item is faulty or want to lodge an exchange, please get in touch with our team at [email protected] or on +61 3 6334 4402.